Zurich's Digital Resolve Response

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Zurich’s Digital Resolve Response what is it?

Insurers are busy preparing for a explosion in Cyber Insurance clients, but with clients come claims, and for some clients the insurers response to an event will set the standard.

One cyber insurer Zurich has put together a team of specialist companies to make a panel of first respondents to a cyber event, these specialists legal teams, PR teams, digital forensics teams, incident response, and security sciences, investigation, eDiscovery and due diligence.

What is DigitalResolve and how does it work

It can help to:

  • Locate and rectify the source of cyber attacks, failures or breaches
  • Protect businesses from further attacks or disruptions
  • Assess financial losses
  • Protect a business’s brand/reputation
  • Ensure compliance with local regulations
  • Notify victims of data breaches
  • Negotiate ransomsUndertake credit monitoring
  • Recover losses from negligent third parties

Zurich Digital Resolve have access to experts to assist in the following areas:

  • Forensic Accountants
  • Legal Advice
  • Public Relations
  • IT Forensic loss assessment
  • Kidnap and ransom response teams
  • Cyber Extortion Experts
  • Identity Protection
  • Credit Monitoring
  • Public Notification
  • Regulatory No

 

 

Zurich Digital Resolve Group Include

Mandiant

Mandiant, a FireEye company, is the leader in helping organizations respond to and proactively protect against advanced cyber security threats.

“Mandiant is at the forefront of helping organizations rethink how to prepare for security breaches.”

– Michael Chertoff, Former Secretary of Homeland Security

Stroz Friedberg

Stroz Friedberg is a specialized risk management firm built to help clients solve the complex challenges prevalent in today’s digital, connected and regulated business world.

DLA Piper

DLA Piper is a global law firm with lawyers located in more than 30 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning them to help companies with their legal needs anywhere in the world.

Norton Rose

Norton Rose Fulbright is a global law firm.

FleishmanHillard

FleishmanHillard in Australia is part of a global marketing and communications network operated by one of the industry’s leading PR agencies.

Crawford

Crawford & Company is the world’s largest independent provider of claims management solutions to insurance companies and self-insured entities.

If an incident occurs, clients can call a hotline 24/7, 365 days a year. An Incident Manager will be appointed to handle their case and will select a team of experts to act on the client’s behalf. The team will comprise everyone from IT forensic experts and consultants, to legal experts in data protection and cyber breaches, to PR consultants who can help mitigate any reputational damage.

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The importance of cyber insurance

Why is cyber insurance important?

Cyber-attacks or data breaches can take many forms, from deliberate attacks to technology issues or simple negligence. As modern business is reliant on computer systems and networks, a breach of data or a shut-down of service can have a major impact on your business with many small businesses unable to operate afterwards.

Cyber Insurance can help in the event of a breach

Small businesses are particularly vulnerable to cyber-attacks of all kinds and it can be very costly. Aside from the cost of notifying your customers, you may also face costs for PR, credit monitoring, investigations response and compliance related activity, compensation for affected customers and engaging experts.

Most of these costs aren’t covered by normal business insurance, which is why it is important to speak to your insurance broker to make sure you are covered in case of a breach or attack.

Information provided by Know Risk.

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Please note that any advice given has been provided without taking into account your objectives, financial situation or needs. It is also based on information we have obtained from you. You must ensure the information is accurate and complete. Otherwise, this advice may be based on inaccurate or incomplete information. You should consider whether the advice is appropriate in light of your objectives, financial situation and needs